Terms of Service

1. Acceptance of Terms

By accessing or using 8 Star Luxury Travel & Tour' platform, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Services Provided

8 Star Luxury Travel & Tour (“we,“ “our,“ or “us“) provides luxury travel and tour booking services, including:

• Seat reservations and charter bookings
• Hotel and tour package add-ons
• Flight coordination services (through third-party partners)

All bookings are subject to vehicle availability, payment confirmation, and our Cancellation & Rescheduling Policy.

3. Booking and Payment

• All prices are listed in Nigerian Naira (₦) and are subject to change.
• Bookings are confirmed only after successful payment.
• Payments are processed securely via Paystack, Flutterwave, or other approved gateways.
• You are responsible for providing accurate passenger information.
• Fraudulent bookings or misuse of payment methods will lead to immediate cancellation and possible legal action.

4. Cancellations and Refunds

All cancellations, reschedules, and refunds are governed by our Cancellation & Rescheduling Policy, available on our website. Refunds are processed within 5–7 business days after confirmation.

5. Passenger Responsibilities

By booking with us, you agree to:

• Arrive at the pickup point at least 30 minutes before departure.
• Present a valid booking reference & ID.
• Comply with all driver and safety instructions.
• Refrain from carrying prohibited or hazardous materials.

We reserve the right to deny boarding to any passenger under the influence of drugs or alcohol, or whose behavior endangers others.

6. Company Rights

We reserve the right to:

• Modify routes, schedules, or vehicles in case of unforeseen circumstances.
• Cancel or reschedule trips for safety or operational reasons.
• Refuse service to passengers violating our terms or code of conduct.

7. Liability Disclaimer

While we strive to provide safe and reliable service, 8 Star Luxury Travel & Tour will not be liable for:

• Delays caused by weather, road conditions, or external events beyond our control.
• Loss of personal property during the trip.
• Indirect or consequential losses related to travel disruptions.

Our maximum liability, if proven, is limited to the cost of your ticket.

8. Intellectual Property

All website content, designs, logos, and materials are the property of 8 Star Luxury Travel & Tour. You may not copy, modify, or distribute any part of our content without written permission.

9. Data Protection

We collect and process customer data in accordance with our Privacy Policy. By using our platform, you consent to our use of your information as described therein.

10. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in Nigerian courts, with venue in Abuja.

11. Contact Information

For questions or concerns about these Terms, contact us at: