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Privacy Policy

Effective Date: October 2025

1. Information We Collect

We collect the following types of information to provide our services:

Personal Information

  • Full name
  • Email address
  • Phone number
  • ID Number
  • Nationality
  • Gender
  • Date of birth
  • Payment details (processed securely via third-party gateways)
  • Travel preferences and booking history

Automatically Collected Data

  • IP address
  • Browser type and device information
  • Cookies and analytics data (for improving site performance)

2. How We Use Your Information

We use your information to:

  • Process and confirm your bookings
  • Communicate trip updates and reminders
  • Provide customer support
  • Improve our services and user experience
  • Send promotional messages (only with your consent)

We do not sell or rent your personal data to third parties.

3. Data Sharing

We may share limited data with:

  • Payment processors (Paystack)
  • Travel and hotel partners (for add-on services)
  • Government authorities (when legally required)

All partners are required to comply with strict confidentiality and data protection standards.

4. Data Retention

We retain personal data only as long as necessary for service delivery and legal compliance, record keeping and audits. Afterward, data is securely deleted or anonymized.

5. Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences
  • Track site performance and security
  • Improve booking experience

You can disable cookies via your browser settings, but some site functions may not work properly.

6. Data Security

We implement industry-standard security measures, including:

  • SSL encryption
  • Secure cloud storage
  • Access control and authentication for staff

However, no online platform is 100% secure. You share information at your own discretion.

7. Your Rights

Under NDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

8. Updates to This Policy

We may revise this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

For inquiries or privacy-related requests:

Email: support@8starluxury.com

Website: www.8starluxury.com/contact